Choose adoption over buying and offer a pet in need the chance for a better life
Help pets by saying no to mass breeding and the commercial animal trade

Potential pet parents often decide against a rescue pet because of misconceptions
350k
Pets in shelters
In Germany, about 350,000 pets are admitted to shelters each year.
148
Days in the shelter
On average, pets spend 148 days in a shelter until they find a new home.
3/5
Consider adopting
3/5 of dog owners would be willing to adopt, but only 1/5 actually do so.
2/3
Change their minds
Due to misconceptions, 2/3 decide against their original intention of adopting.

We have the answers to your questions
Yes, Balu is completely free of charge. There are no hidden fees or subscriptions — just a simple way to find your new best friend.
Only animal shelters that are part of the German Animal Welfare Association and carefully selected partners can advertise their pets on Balu. If you are a private individual, please contact your nearest animal shelter.
In Germany, adopting an animal is usually not free of charge. Typically, there is a protection fee paid to the responsible shelter, which helps to cover the care of the animal (e.g., pet food, vaccinations, neutering). Contact the shelter directly for the exact costs
On the platform, you can find both mixed breeds and purebred dogs. If you are interested in a purebred dog, make sure that the characteristics of the breed you are considering are compatible with your needs and lifestyle. Check out our blog articles for helpful tips on choosing the right breed.
The adoption process typically takes between a few days and several weeks. It depends on the shelter, the animal, and whether a home visit is required. Most shelters ask you to fill out a questionnaire, schedule a visit to meet the animal, and may conduct a follow-up check before finalizing the adoption.
Most shelters require a valid ID and proof of address. Some may also ask for landlord permission if you rent your home, or a completed self-disclosure form. It's best to contact the shelter directly to find out their specific requirements.
Before bringing your new pet home, make sure you have the essentials ready: food and water bowls, a bed or crate, appropriate food, and toys. Secure any hazardous items like electrical cables or toxic plants. For dogs, you'll need a leash, collar, and harness. For cats, a litter box and scratching post are essential.
Rather than a trial period at home, we recommend getting to know the animal thoroughly at the shelter first. Visit multiple times, go for walks together, and ask the staff about the animal's personality and needs. Returning a pet after a trial can be emotionally stressful, especially for dogs who bond quickly. Taking the time to find the right match from the start is best for everyone.
If the adoption doesn't work out, you can usually return the animal to the shelter. Most shelters include a return clause in the adoption contract. It's important to give the animal enough time to adjust — the settling-in period can take several weeks. If you're having difficulties, the shelter staff can often help with advice.
Shelter animals are vaccinated, microchipped, and usually neutered before adoption. You get honest information about the animal's temperament and needs from experienced staff. By adopting, you give a second chance to an animal in need and free up space for another one. Adoption fees are significantly lower than buying from a breeder.
After signing the adoption contract and paying the protection fee, you take your new pet home. Most shelters remain available for questions during the adjustment period. Some offer post-adoption support or can recommend trainers. Give your pet time to settle in — the first weeks are about building trust and establishing routines.
Some shelters conduct follow-up visits or phone calls after adoption to check on the animal's well-being. This is a normal part of the adoption process and nothing to worry about. It shows the shelter cares about the long-term welfare of their animals and can be a great opportunity to ask questions.
Shelters want to ensure every animal goes to a safe, permanent home. Their requirements — like home visits, questionnaires, or landlord permission — help prevent returns and protect both the animal and the adopter. A good match means a happier life for everyone involved.
On Balu, you can start the adoption process directly from the pet's profile. Simply click the adoption button, complete our short questionnaire, and your request will be sent to the shelter. The shelter will then review your application and get back to you. This streamlined process makes it easy to connect with the right shelter.